We* understand that you do not want to share your personal and study information with just anyone. That’s why we handle this information with care. We adhere to the General Data Protection Regulation (GDPR). However, we do need your information in order to assist you properly. In this statement, we explain which information we need from you and for what purposes we use it.
We store the personal data that we receive from you or from your employer (whether or not via a broker). This includes, for example, data we receive when you sign up for a training request for a brochure, sign up for a newsletter, or when you contact us by phone or email.
We use your personal data for the following purposes:
Basis: Agreement, Legal obligation, Legitimate interest
For this purpose, we process the following categories of personal data:
We store this data to fulfill our legal obligations under, for example, the fiscal retention obligation and the Archives Act. We retain this data for as long as we are legally required to do so. We also retain the data for our legitimate interests for the period that we enter into a customer relationship with you or your employer.
Basis: Agreement, Legal obligation, Legitimate interest
This also refers to registration, training progress, providing information about training sessions, related events, and other training-related purposes.
We retain this data to fulfill our legal obligations under the fiscal retention duty. We store this data for at least as long as we are legally required to. We also retain the data for our legitimate interests for at least the period that we enter into a customer relationship with you or your employer.
Basis: Legal obligation, Legitimate interest, Consent
We retain this data under our legal obligations under the Archives Act. We keep the data for our legitimate interests for at least the period we enter into a customer relationship with you. Otherwise, we keep this data with your consent until you withdraw it.
We carry out these analyses as anonymously as possible, or only to fulfill our legal obligations. Therefore, you often do not need to give consent for this processing. If we do this for commercial interests where we can identify you, we will, of course, ask for your consent.
Basis: Legitimate interest, Consent
We retain the data for our legitimate interests for at least the period we enter into a customer relationship with you. Otherwise, we keep this data with your consent until you withdraw it.
Basis: Legitimate interest, Agreement, Consent
We retain the data for our legitimate interests for at least the period we enter into a customer relationship with you. Otherwise, we keep this data with your consent until you withdraw it.
Basis: Legitimate interest
Where a technical failure or problem occurs that could have a significant impact on the daily functionality of our services, we will notify you. We do this in the interest of our legitimate interests for at least the period we enter into a customer relationship with you.
Basis: Legal obligations
We retain the data for as long as the legal obligation, as established in, for example, the fiscal retention obligation or the Archives Act, requires us to do so.
Basis: Agreement, Consent
We retain these data for an application for a maximum of 4 weeks, or with your consent, for a year. We may collaborate with our parent company for this purpose.
Basis: Legitimate interest, Consent
We process these data with your consent until you withdraw it or object to further processing.
We anonymize the personal data used for analyses. In our analyses, you are therefore unrecognizable.
We may make your personal data available to our accreditation organizations. In connection with obtaining and maintaining an accreditation for a training, we are legally or contractually obliged to sometimes provide the committees responsible for accreditation or certification with access to personal data. We limit this to a minimum.
In some cases, we work with external service providers, such as teachers and examination offices. They may only use your data for the execution of services that are in the interest of your training. They are not allowed to approach you for other purposes or pass your data on to other parties.
We also sometimes work with external parties who process your data independently. Your data is then processed according to the privacy statement of these parties. This is the case, for example, with external examinations or certifications, and also with some accreditation organizations. We will always inform you when this is the case.
With your consent, we can share your data with third parties for commercial purposes. We do this, among other things, to be able to offer you more relevant advertisements and to make relevant offers to you on our websites and those of third parties. With these parties, we will or have made appropriate arrangements to protect your data well. These parties can usually be found in the cookie overview.
It is possible that we are legally required by government agencies or other parties to share your data. We then only share the strictly necessary data.
Finally, it may be that we have made agreements with your employer to share certain study results. In this case, it depends on what kind of agreements we have made with your employer to share your results. This could be because we are a processor for your employer, your employer has legitimate interests in viewing some data, because this has been agreed between you and your employer in, for example, a study agreement or your employment contract, or because you give permission for it. We will always inform you when we are going to pass on results to your employer.
SkillsTown B.V. uses cookies and similar techniques on this website. On our cookie statement page, you can find an overview of the cookies used on this website and what they are used for.
With our newsletter, we inform interested parties by email about news in the field of our services and everything related to it. Your email address is only added to our list of subscribers if you give permission for it. Every newsletter contains a link with which you can unsubscribe and/or adjust your preferences. We can supplement the profile we have built up from you through the use of cookies with the email address you enter here. We can also track the effectiveness of our newsletter by monitoring open and click behavior.
If you leave us your telephone number or email address via a form field, we can contact you about the interests we have established for that particular form. In addition, we can enrich the personal profile that we have built up through the use of cookies with these contact details. We can measure open and click behavior of the emails we have sent to you. For our legitimate interests, legal obligations, and to enter into an agreement, we can use this data to get in touch with you. If you give us permission, we can also use this data to send you commercial messaging or to meet other commercial interests as described below.
If you have previously taken a training with us, we combine your behavioral data on the website with the previously taken trainings. This way, for example, we ensure that we do not offer you the same training again, but rather a training that better matches a previously taken training. We do this on the basis of ‘legitimate interest’.
Commercial consent, or permission for the commercial use of your data, is only applied when you have actively given consent by checking a box at the bottom of the forms. If you have shared data with us in the past, before the implementation of, for example, the GDPR or the revised Telecommunications Act, we will treat this data as falling under the legal framework applicable at that time. With commercial consent, you give us permission to combine, enrich, use, and share your data with third parties, which may or may not be part of our group.
Below, we include various types of permissions, such as the commercial messaging previously described. Furthermore, by commercial messaging, we mean the follow-up of interested parties in terms of our services and everything related to them. For this purpose, we use your email address and the profile you have previously built up through cookies. We may use third parties to perform services for commercial purposes, taking into account your preferences and privacy legislation. If you are known to these companies and your advertising settings on their platforms allow it, we can show you targeted advertisements through their channels.
We, or third parties engaged by us, may also contact you for reviews or to ask you to provide feedback for quality research beyond the investigations we conduct based on our legitimate interests and legal obligations. For this purpose, we will link your email address to the data already known to us.
With your consent, we share your email address with Google. We do this by first anonymizing your email address with a hash before sending it to Google. This ensures your privacy is protected, and Google cannot see your email address. This hash is then compared with the hashes of logged-in Google accounts. This way, we can improve the accuracy of conversion measurements.
Inspire is your own personalized online learning platform where you can follow online training that suits your needs and level. Within this environment, you see details about your training, such as progress, training offerings, and your saved profile data. When requesting an individual subscription through the SkillsTown webshop, your name, address, email address, and phone number, among other things, are processed.
We protect your personal data from misuse and access by unauthorized persons using the technologies available at this time. We keep some personal data for as long as we are legally required, such as payment data and invoices. Some personal data are kept with your consent until you withdraw your consent. You can always ask us to erase this data. To provide our services, we keep some personal data as long as necessary for the execution of the agreement. Certain personal data are kept because we (or a third party) have an interest in them. In the interest of improving our services, we may keep your data longer, but in such cases, we will always anonymize the data.
The reCAPTCHA service by Google Inc. is utilized by us to correctly separate and identify a genuine website visitor from a spambot. To ensure smooth operation, the IP address of a website requester, mouse movements, typing patterns, and possibly other data are collected. This data is eventually sent to Google for further analysis. For more information on this, we refer you to Google’s privacy statement.
If you have questions or want to know which personal data about you is being processed, or if you want to exercise any of your rights, you can always contact us.
You have the following rights:
We may ask you to identify yourself with your request. We ask for information to ensure that you are the correct person to whom the personal data belongs.
You may always view and/or correct or update your personal data. If you are taking an online course with us or purchasing one of our products, you can view and adjust the main data in your Skillstown Inspire account.
If you are not taking an online course with us or have not purchased any of our products, you can view which personal data about you is known to us and adjust it if you wish, using a link in every email to your subscription center.
Additionally, you can ask us to erase your data and not to use it anymore. In some cases, you can indicate that you want us to use your data in a limited way. We can also convert digital data, such as a registration confirmation or study agreement, into a document that you can print.
If you want to perform any of the above actions, please contact us by email at securityenprivacy@saltagroup.com. We will respond as quickly as possible, but in any case within 4 weeks, to your request. If you want your data deleted, we first check whether this is legally permitted already. If we are not allowed by law to delete your data yet, we will inform you and indicate the earliest possible moment when we can delete your data.
If you believe that we are not properly assisting with questions about your privacy, you have the right to file a complaint with the regulatory authority. This is called the Data Protection Authority.
We have appointed a Data Protection Officer (DPO). The DPO oversees the application and compliance with privacy legislation. To contact the Data Protection Officer, you can email securityenprivacy@saltagroup.com.
We may amend this privacy statement. If you would like to know how we protect and use your data and for what purposes, we recommend you to read this privacy statement regularly.
This privacy statement was last modified on March 14, 2024.
Please note: This statement has been automatically translated from Dutch. The Dutch privacy statement is leading.
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